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Best methods of support

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Best methods of support

Postby b2netsolutions » Wed Feb 29, 2012 10:03 am

What are the best methods of supporting the clients?



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Re: Best methods of support

Postby hostingforum » Thu Mar 01, 2012 5:44 pm

Personally i like quick online chat embeded on website, also a ticket system is a must when online chat if offline. Telephone should be included.


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Re: Best methods of support

Postby xicswebhost » Thu Jun 14, 2012 8:03 pm

a support ticket system, that is easy to track and solve issues.


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Re: Best methods of support

Postby HAndi25 » Mon Jul 30, 2012 11:23 pm

The best support methods of a hosting supplier are 24 hours live chat and support ticket system. This will enabling fast responding to support requests and higher customer satisfaction.


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Re: Best methods of support

Postby pitpaul77 » Tue Jan 29, 2013 3:32 pm

Here some things that I want, that you knew. When I searched the dedicaded server, basic question that I clashed there was bad support. I know really good servers with a good carrying capacity, to the subzero prices et cetera. But when you run into some problems or some questions, what of you must intermingle with support. That is why I more insistent recommend you the dedicaded server of SwissHosters. in Switzerland.


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