by darshan » Fri Jun 28, 2019 2:25 pm
Hello,
The best methods for support in hosting companies are as follows.
Live chat.
Support tickets.
Telephone support.
Self-Help Knowledgebase.
All of the above should be available 24/7. Usually, the most effective method for support is support tickets. In the live chat, most of the providers will redirect you to the support tickets.
I have been using AccuWebhosting VPS from last few years, and I find their support excellent. And all the above mentioned support methods available there.