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CWCS.co.uk Reseller

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Talk about web hosting reselling, reseller questions, tips and more. Include reseller hosting reviews.

CWCS.co.uk Reseller

Postby the_sssneg » Mon May 23, 2011 6:13 pm

Two weeks ago we signed up with CWCS.co.uk Reseller 2 windows plan and paid for it.

We had no idea what was coming and thank God we kept our old hosting account.

After we had our account activated, we found out that the 5 free MS SQL included in the plan, were missing. Also missing were all Persits components, also included in our plan.

The excuse was that the company didn't buy any spare licenses because the customers may have not needed it, and that we will have them in a few days. We NEVER got them actually.

In the meantime all our attempts to install and use some CMS or Portal (ASP), mostly failed. While we exchanged tones of email with their support, no actually help was provided. And from their replies, it seems that their support knows nothing about their job. What a joke it was !!

So after 10 days, i canceled. Well not really, because it seems that they do not want to cancel my account. They don't even reply to my emails.

I'm afraid that they will continue to charge my visa next month.

Any advise how to handle this ? Do you have in UK an authority that i could complain in write ?

Thanks



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the_sssneg
 
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Joined: Mon May 23, 2011 5:36 pm

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